Exchanges and Returns

CHANGES AND BREEDS | PEPPERINA MILANO
  1. If you are not satisfied with the product you received, you will have the possibility to make it, change with other item, color, size.

  2. You can return your product and ask for a refund or A voucher returned with 1 year validity Within 14 days of receipt of the order.

    On Outlet products please consult Terms and conditions

  3. The refund will be made with the same payment method used during the purchase.

  4. The cost of the return is free in Italy on all footwear items in the new collection, and is paid on items on sale at a cost of € 5.90

  5. The return cost for purchases made in Europe is € 13.

  6. The cost of return for purchases made outside Europe is € 30.

    HOW DO I MAKE A PRODUCT?

    1. To apply for return You can send an email to Pepperinacalzature@gmail.com Or a message on WhatsApp to the dedicated number 39 392 3741948.

    2. One of our representatives will answer you to arrange the day and time. The Courier will come directly to your home for collection.


    WE REMEMBER YOU THAT:

    • The returned item must be intact as you received it.

    • The item must never have been used.

    • The item must not be damaged.